September 29, 2024
You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name." The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.
That comfortable relationship can extend to professionals you deal with, too. Think of your accountant, your dentist, your doctor. Most people try to stick with the same person or firm in those businesses. They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record.
Ideally, you should have that same relationship with your automotive service facility, like your friends here at Tuffy Tire & Auto Service Troy. You may have tried several facilities over the years until you found one that did good work at a reasonable price. The longer your relationship with your service facility, the better the people there understand your wants and needs.
And you trust them to only perform repairs you really need and not try to sell you parts and services you don't.
For most of us, it's a great feeling when you walk in the door and you're greeted with a smile. That goes for us at Tuffy Tire & Auto Service Troy as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Tuffy Tire & Auto Service Troy, we appreciate your loyalty as a customer. Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.
Tuffy Tire & Auto Service Troy
530 E. Maple Rd.
Troy, Michigan 48083
248.585.2770
http://www.tuffytroy.com
April 27, 2025
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Let's face it. New vehicles are expensive, so finding a good used one can save drivers a lot of money. It's tempting to look through ads, find a private seller who has what you're looking for and pay a price you think is a great deal. But when you go over to look at a used car, do you really k... More
April 13, 2025
The timing belt in your engine controls the opening and closing of the intake and exhaust valves. Troy drivers need to replace it on a schedule to avoid failure.Timing belts are very difficult to get to, requiring quite a bit of labor to access. Timing belt replacement is one of the more expensiv... More