Service Center Standard and Procedures

March 7, 2021

All Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Troy automotiv... More

How Does Tuffy Tire & Auto Service Troy Know What to Recommend?

January 10, 2021

When you drop your vehicle off at Tuffy Tire & Auto Service Troy in Troy, they don't just poke around under your hood looking for stuff to do. Tuffy Tire & Auto Service Troy professionals have lists and procedures they follow for different types of service. First of all, your Troy service center ... More

What Troy Customers like About Us at Tuffy Tire & Auto Service Troy

July 19, 2020

A big part of the service we provide at Tuffy Tire & Auto Service Troy for our Troy customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued Troy area customers. Even though we try to be proactive in our Tuffy Tire & Aut... More

Speak Up: Talking with Your Tuffy Tire & Auto Service Troy Service Advisor

March 1, 2020

About 80% of the vehicles on Troy roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Michigan. Some of the maintenance issues are minor. Othe... More

What You Need to Know from Your Tuffy Tire & Auto Service Troy Service Advisor

December 8, 2019

Troy drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the servi... More

Troy Customer Detective Work

October 13, 2019

One might say the most challenging part of being an automotive service technician at Tuffy Tire & Auto Service Troy in Troy is diagnosing a problem before it can be fixed.Cars in Michigan are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. ... More

Service Center Standard and Procedures

November 26, 2015

All Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget vital steps. It is also how they can assure a predictable outcome. That is wh... More

Questions To Ask Your Troy Service Advisor

August 26, 2015

We find that a lot of Troy service and repair at Tuffy Tire & Auto Service Center Troy are a little tentative when they talk with their automotive advisors. They want to ask questions, but don't want to be embarrassed or to seem pushy. Cars are very complicated and there's more to kn... More